Become a member Log in Language English 繁體中文 簡体中文 한국어 ภาษาไทย Bahasa Indonesia Français Deutsch Español Menu Become a member Log in Purchase a pass Seat reservation (Use a pass) Purchase tickets Member Information User Guide
Customers using a pass Purchase a pass (If you do not have a pass) Seat reservation Use a pass (If you already have a pass) Fares and Passes Customers not using a pass Purchase tickets Travel costs can be reduced using a pass.
Notifications and Updates 12/22/2022 一部の国のパスポートでは、商品の購入ができない不具合が発生しております。現在不具合の解消に向け調査をしておりますが、改修には時間がかかる見込みです。購入ができな場合には、恐れ入りますが日本に到着してからの購入をお願いいたします。ご迷惑をおかけし、申し訳ございません。 10/18/2022 In order to prevent illegal use of credit card, some transactions may be restricted by the credit card company. In those cases, please try with another credit card or purchase them at the station, JR EAST Travel Service Center or Reserved Seat Ticket Vending Machine. 06/01/2022 [Notice] Beginning Monday, June 27, 2022, tickets for the “Shinkansen Office Car” (Car 8) on Tohoku and Hokkaido Shinkansen “Hayabusa” and “Hayate” trains will be sold as reserved seat tickets. This car is targeted at customers who want to work on their laptops while they ride. If you would like to ride in a regular car, please place a reservation via the seating map for a car besides Car 8. * The Office Car will not be available on the following dates. Weekends, national holidays, August 8-19, and November 4, 2022, as well as from December 26, 2022 - January 6, 2023 and February 24, 2023 12/01/2021 Revisions have been made to the Privacy Policy. 03/01/2023 System maintenance informationServices are unavailable during the following periods・2023-03-06 23:50 - 2023-03-07 5:00・2023-03-09 23:50 - 2023-03-10 5:00・2023-03-13 23:50 - 2023-03-14 5:00・2023-03-15 23:50 - 2023-03-16 5:00・2023-03-17 23:50 - 2023-03-18 5:00・2023-03-22 23:50 - 2023-03-23 5:00・2023-03-27 23:50 - 2023-03-28 5:00・2023-03-31 23:50 - 2023-04-01 5:00*Japan Standard Time 12/22/2022 一部の国のパスポートでは、商品の購入ができない不具合が発生しております。現在不具合の解消に向け調査をしておりますが、改修には時間がかかる見込みです。購入ができな場合には、恐れ入りますが日本に到着してからの購入をお願いいたします。ご迷惑をおかけし、申し訳ございません。 10/18/2022 In order to prevent illegal use of credit card, some transactions may be restricted by the credit card company. In those cases, please try with another credit card or purchase them at the station, JR EAST Travel Service Center or Reserved Seat Ticket Vending Machine. 06/01/2022 [Notice] Beginning Monday, June 27, 2022, tickets for the “Shinkansen Office Car” (Car 8) on Tohoku and Hokkaido Shinkansen “Hayabusa” and “Hayate” trains will be sold as reserved seat tickets. This car is targeted at customers who want to work on their laptops while they ride. If you would like to ride in a regular car, please place a reservation via the seating map for a car besides Car 8. * The Office Car will not be available on the following dates. Weekends, national holidays, August 8-19, and November 4, 2022, as well as from December 26, 2022 - January 6, 2023 and February 24, 2023 12/01/2021 Revisions have been made to the Privacy Policy. 03/01/2023 System maintenance informationServices are unavailable during the following periods・2023-03-06 23:50 - 2023-03-07 5:00・2023-03-09 23:50 - 2023-03-10 5:00・2023-03-13 23:50 - 2023-03-14 5:00・2023-03-15 23:50 - 2023-03-16 5:00・2023-03-17 23:50 - 2023-03-18 5:00・2023-03-22 23:50 - 2023-03-23 5:00・2023-03-27 23:50 - 2023-03-28 5:00・2023-03-31 23:50 - 2023-04-01 5:00*Japan Standard Time Notifications and Updates
Member Information Your Reservations / Cancel a Reservation Modify Member Information Cancel Membership User Guide Purchase / Reserve Tickets Confirm / Cancel a Reservation Receive Tickets / Riding Trains FAQ About This Service Contact Us