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6月17日（火）に発生した車両故障の影響により、当面の間山形新幹線は一部の直通列車を除き福島駅でのお乗換えが必要となります。詳しくはこちらをご覧ください。ご利用のお客さまにはご迷惑をおかけし申し訳ございません。

Reservations and cancellations can be made during the following times:
5:00 a.m. to 11:50 p.m. and 0:10 a.m. to 1:50 a.m. (Japan Standard Time)

System Maintenance Notice

Train Status Information

Notifications and Updates

  • 12/22/2022
    An error is currently occurring where products cannot be purchased using passports from some countries. We are investigating this issue and it may take some time before it is resolved. If you are having trouble making a purchase, please try again after arriving in Japan. We apologize for the inconvenience and thank you for your understanding.
  • 10/18/2022
    In order to prevent illegal use of credit card, some transactions may be restricted by the credit card company. In those cases, please try with another credit card or purchase them at the station, JR EAST Travel Service Center or Reserved Seat Ticket Vending Machine.
  • 12/01/2021
    Revisions have been made to the Privacy Policy.
  • 06/27/2025
    System maintenance information

    Services are unavailable during the following periods

    • ・2025-06-28 23:50 - 2025-06-29 5:00
    • ・2025-06-30 23:50 - 2025-07-01 5:00
    • ・2025-07-02 23:50 - 2025-07-03 5:00
    • ・2025-07-03 23:50 - 2025-07-04 5:00
    • ・2025-07-07 23:50 - 2025-07-08 5:00
    • ・2025-07-13 23:50 - 2025-07-14 5:00
    • ・2025-07-17 23:50 - 2025-07-18 5:00
    • ・2025-07-19 23:50 - 2025-07-20 5:00
    • ・2025-07-22 23:50 - 2025-07-23 5:00
    • ・2025-07-25 23:50 - 2025-07-26 5:00
    • ・2025-07-28 23:50 - 2025-07-29 5:00
    • ・2025-07-31 23:50 - 2025-08-01 5:00

    *Japan Standard Time

  • 12/22/2022
    An error is currently occurring where products cannot be purchased using passports from some countries. We are investigating this issue and it may take some time before it is resolved. If you are having trouble making a purchase, please try again after arriving in Japan. We apologize for the inconvenience and thank you for your understanding.
  • 10/18/2022
    In order to prevent illegal use of credit card, some transactions may be restricted by the credit card company. In those cases, please try with another credit card or purchase them at the station, JR EAST Travel Service Center or Reserved Seat Ticket Vending Machine.
  • 12/01/2021
    Revisions have been made to the Privacy Policy.
  • 06/27/2025
    System maintenance information

    Services are unavailable during the following periods

    • ・2025-06-28 23:50 - 2025-06-29 5:00
    • ・2025-06-30 23:50 - 2025-07-01 5:00
    • ・2025-07-02 23:50 - 2025-07-03 5:00
    • ・2025-07-03 23:50 - 2025-07-04 5:00
    • ・2025-07-07 23:50 - 2025-07-08 5:00
    • ・2025-07-13 23:50 - 2025-07-14 5:00
    • ・2025-07-17 23:50 - 2025-07-18 5:00
    • ・2025-07-19 23:50 - 2025-07-20 5:00
    • ・2025-07-22 23:50 - 2025-07-23 5:00
    • ・2025-07-25 23:50 - 2025-07-26 5:00
    • ・2025-07-28 23:50 - 2025-07-29 5:00
    • ・2025-07-31 23:50 - 2025-08-01 5:00

    *Japan Standard Time

Notifications and Updates
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