This website uses cookies to improve your browsing experience. Please click “I agree” to allow cookies so that you can fully enjoy all the features of this website. For more information, please see the Privacy Policy and Cookie Policy.

Reservations and cancellations can be made during the following times:
5:00 a.m. to 11:50 p.m. and 0:10 a.m. to 1:50 a.m. (Japan Standard Time)

System Maintenance Notice

Train Status Information

Notifications and Updates

  • 12/22/2022
    An error is currently occurring where products cannot be purchased using passports from some countries. We are investigating this issue and it may take some time before it is resolved. If you are having trouble making a purchase, please try again after arriving in Japan. We apologize for the inconvenience and thank you for your understanding.
  • 10/18/2022
    In order to prevent illegal use of credit card, some transactions may be restricted by the credit card company. In those cases, please try with another credit card or purchase them at the station, JR EAST Travel Service Center or Reserved Seat Ticket Vending Machine.
  • 12/01/2021
    Revisions have been made to the Privacy Policy.
  • 04/28/2025
    System maintenance information

    Services are unavailable during the following periods

    • ・2025-04-30 23:50 - 2025-05-01 5:00
    • ・2025-05-08 23:50 - 2025-05-09 5:00
    • ・2025-05-10 23:50 - 2025-05-11 5:00
    • ・2025-05-12 23:50 - 2025-05-13 5:00
    • ・2025-05-15 23:50 - 2025-05-16 5:00
    • ・2025-05-19 23:50 - 2025-05-20 5:00
    • ・2025-05-21 23:50 - 2025-05-22 5:00
    • ・2025-05-22 23:50 - 2025-05-23 5:00
    • ・2025-05-26 23:50 - 2025-05-27 5:00
    • ・2025-05-28 23:50 - 2025-05-29 5:00
    • ・2025-05-29 23:50 - 2025-05-30 5:00
    • ・2025-05-31 23:50 - 2025-06-01 5:00

    *Japan Standard Time

  • 12/22/2022
    An error is currently occurring where products cannot be purchased using passports from some countries. We are investigating this issue and it may take some time before it is resolved. If you are having trouble making a purchase, please try again after arriving in Japan. We apologize for the inconvenience and thank you for your understanding.
  • 10/18/2022
    In order to prevent illegal use of credit card, some transactions may be restricted by the credit card company. In those cases, please try with another credit card or purchase them at the station, JR EAST Travel Service Center or Reserved Seat Ticket Vending Machine.
  • 12/01/2021
    Revisions have been made to the Privacy Policy.
  • 04/28/2025
    System maintenance information

    Services are unavailable during the following periods

    • ・2025-04-30 23:50 - 2025-05-01 5:00
    • ・2025-05-08 23:50 - 2025-05-09 5:00
    • ・2025-05-10 23:50 - 2025-05-11 5:00
    • ・2025-05-12 23:50 - 2025-05-13 5:00
    • ・2025-05-15 23:50 - 2025-05-16 5:00
    • ・2025-05-19 23:50 - 2025-05-20 5:00
    • ・2025-05-21 23:50 - 2025-05-22 5:00
    • ・2025-05-22 23:50 - 2025-05-23 5:00
    • ・2025-05-26 23:50 - 2025-05-27 5:00
    • ・2025-05-28 23:50 - 2025-05-29 5:00
    • ・2025-05-29 23:50 - 2025-05-30 5:00
    • ・2025-05-31 23:50 - 2025-06-01 5:00

    *Japan Standard Time

Notifications and Updates
日本語
English
Deutsch
Español
Français
ภาษาไทย
Bahasa Indonesia
简体中文
繁體中文
한국어