System Maintenance Notice
Reservations can be made from one month before your travel date up until 11:40
p.m. (23:40, Japan Standard Time) 3 days prior to your travel date.
*Reservations cannot be made for the Tokaido and Sanyo Shinkansen, the Kyushu Shinkansen, the Hokuriku Shinkansen between Joetsumyoko and Kanazawa, nor for the Hokkaido Shinkansen between Shin-Aomori and Shin-Hakodate-Hokuto.
Please collect your tickets by 9:00 p.m. (21:00, Japan Standard Time)
on the day before you ride the train. You cannot get your tickets on the day you ride
The JR-EAST Train Reservation site was
changed on February 1, 2016.
The login portal is different, depending
on when you made your