JR-EAST Train Reservation - Seat Reservation Service Online for Shinkansen and Limited Express Train in East Japan Region.

Reservations can be made during the following times:
5:30 a.m. to 11:40 p.m. and 0:20 a.m. to 1:40 a.m. (Japan Standard Time)

Seat Reservation

Reservations can be made from one month before your travel date up until 11:40
p.m. (23:40, Japan Standard Time) 3 days prior to your travel date.

*Reservations cannot be made for the Tokaido and Sanyo Shinkansen, the Kyushu Shinkansen, the Hokuriku Shinkansen between Joetsumyoko and Kanazawa, nor for the Hokkaido Shinkansen between Shin-Aomori and Shin-Hakodate-Hokuto.


Get your tickets (after arrival in Japan)

Please collect your tickets by 9:00 p.m. (21:00, Japan Standard Time) on the day before you ride the train. You cannot get your tickets on the day you ride the train.


The JR-EAST Train Reservation site was changed on February 1, 2016. The login portal is different, depending on when you made your reservation.

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  • JR-EAST HOTELS
  • Expressway Bus Net